A CARE home which saw admissions suspended after inspectors raised serious concerns about the welfare of residents has received a glowing report one year on.

Tranent Care Home received a shocking report from the Care Inspectorate after it carried out an unannounced visit in May last year.

East Lothian Council, which takes up most of the 60 beds at the home, suspended new admissions as teams were sent in to support residents, their families and staff.

But one year on HC-One, which runs the home on Coal Neuk Court, has welcomed a new report by inspectors which has given overall ratings of good and very good – a marked improvement on last year’s assessment.

In its report the Care Inspectorate said: “From the low point of last year’s experiences. . . the new manager has finally made good, lasting change and improvements.

“The ambience and attitude of the home is so noticeably changed.”

The care home received a damning report in May 2016 following a three-day visit by inspectors.

Serious concerns were raised after inspectors reported witnessing pleas for help during mealtimes being ignored, while some residents were forced to eat with their fingers after receiving no cutlery or being unable to cut food themselves.

Inspectors said that residents were seen wearing clothes which were soiled, while others were not given a change of clothing after spilling food.

At the time, the four standards graded by the inspectors saw quality of care and support, quality of environment and quality of staffing rated just 1 – which is described as unsatisfactory – with quality of management and leadership given a rating of 2 (weak).

The latest report raised the quality of care and support and environment to a 4 (good), while the quality of staffing and management rated at 5 (very good).

The home was praised for providing a “calm and organised” atmosphere and staff were given particular praise for the number of positive comments received by residents and carers at the home.

It said: “Residents looked well-presented and cared for. They looked comfortable and at ease using the full facilities. Some chose to spend time in lounges or in bedrooms or freely go round.

“Planned activities took place and residents were also enjoying the outdoors on a pleasant day.”

Janet Decourt, care home manager, said: “We are delighted with this report, which is a testament to the hard work that each and every member of the team puts in.”

Elizabeth Roscoe, HC-One managing director, said: “This rating is great news. I would like to thank the whole team for their commitment and hard work and congratulate them on this report.

“We are dedicated to achieving our aim of being the care provider of choice for those looking for the kindest and best care. The health and wellbeing of residents is at the heart of everything we do.”