RESIDENTS are being urged to be on their guard against television issues which might be caused by upgrades to mobile networks in Musselburgh.

The improvements boost speed, performance and coverage but there is a small chance they might cause interference to TV received through an aerial such as Freeview, BT, TalkTalk and YouView.

Symptoms could include intermittent sound, blocky images (pixellation) or loss of TV signal.

Free help is available from Restore TV – an independent programme run by Digital Mobile Spectrum Limited (DMSL) – which provides help to anyone experiencing interference to TV services caused by mobile signals.

DMSL is owned by and represents the UK’s four mobile operators, EE, O2, Three and Vodafone.

The programme offers additional support for people who are 75 years or older, are registered blind or partially sighted, or receive personal independence payments (PIPs), attendance allowance, constant attendance allowance or War Pensioners Mobility Support.

Ben Roome, CEO of Restore TV, said: “If you see new TV interference, we’re on hand to help you resolve the issue. We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free to view TV as normal. Full instructions are included and we can provide further advice online and by phone if needed.

“In most instances, fitting the filter will resolve any issues, but if this isn’t the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility.”

Cable and satellite TV, such as Sky or Virgin, are not affected. However, viewers with these services who also watch free to view TV through an aerial can receive a free Restore TV filter.

Any viewers who experience new interference to free to view TV should contact Restore TV on 0808 13 13 800.

More information is at