Care home ordered to make urgent improvements after 'serious concerns'

The Care Inspectorate has served a formal Improvement Notice on Drummohr Nursing Home at Wallyford following an inspection which raised "serious concerns".

Care home bosses have been warned that failure to demonstrate compliance with any one of the improvements by the end of the month might result in the Care Inspectorate proceeding to make a proposal to cancel registration.

The notice lists five areas which require urgent improvement, including: the quality of care and support; care of residents’ personal belongings; and the cleanliness of the environment in the home, which is run by HC-One Limited.

The Improvement Notice says management at the home must make sure residents consistently receive sufficient care and support to meet their health and personal care needs.

Residents’ needs must be clearly set out in care plans and management must ensure care plans contain enough detail to guide staff on good practice around personal hygiene, the prevention of pressure ulcers and nutrition.

A spokesperson for the Care Inspectorate said: “The Improvement Notice we have issued clearly lays out the improvements we must see so that the care experienced by residents improves quickly.

“We will visit this care home again soon to check on progress and if we are not satisfied that the matters raised are being addressed urgently we will not hesitate to take further action."

A spokesman for the home said: "The health and well-being of residents is our highest priority and we take all feedback from the Care Inspectorate extremely seriously.

"We are working closely with the Care Inspectorate and relevant authorities to make the improvements that are needed.

"We have a new home manager in place who is being closely supported by the wider management team, and together they are already making significant progress.

"We look forward to welcoming the inspectors back in the very near future and showing them the ongoing improvements that are being made."